Customer case
SIMPLIFYING THE DEPLOYMENT OF UPDATES REQUIRED FOR PARK SAFETY
COLLECTIVITY – FONTENAY-AUX-ROSES
How can you simplify the deployment of updates required to ensure the security of your assets? We explain, based on the case of Matthieu COURTOIS, systems and network administrator at the City of Fontenay-aux-roses: infractructure, issues, needs, use and gains with WAPT.
Presentation
Fontenay-aux-Roses is a city in the Hauts-de-Seine department (92), located southwest of Paris. With nearly 25,000 inhabitants for 2.51 km², the city is one of the most densely populated in France.
300 administered stations
15 locations
3 computer technicians
City infrastructure
Matthieu Courtois is part of a team of 3 people with an Information Systems Director and a technician. The IT department is in charge of the management of a computer park composed of about 300 workstations. Approximately 80% of the machines run on Windows (7 or 10), and the rest on Linux servers. The IT infrastructure of the city of Fontenay-aux-Roses consists of 3 ESXi (containing 50 VMs), 1 SAN bay, 1 Oracle application server, 2 backup servers and 2 NAS servers. Between business applications and other configurations, Matthieu has packaged 32 software so far.
5 serveurs
32 packaged softwares
Problems encountered:
Inconsistency between positions
The city’s IT department had a total inconsistency between the stations. There was no management of the park, it was totally random. Some workstations could face problems that others did not. All of this led to poor monitoring of workstation updates and therefore potential security problems for the entire fleet.
Testimony
It’s simple, we choose the updates,
deploy them and track them in real time.
Why use WAPT?
The idea, for Matthieu Courtois, the sole administrator of the park, was to find a way to homogenize his computer park for more security. WAPT makes it possible to secure his park through regular and controlled updates of the software used by users and to ensure proper monitoring via a centralized console.
Versioning, support, and training
The city of Fontenay-aux-Roses used WAPT Community for a year before opting for the Enterprise version. This first step allowed the system and network administrator to conduct a test over several months, despite the absence of certain features specific to the Enterprise version of the software. The deployment was then done little by little during the migration of the park to Windows 10 (migration facilitated by WAPT).
Since switching to the Enterprise version, Matthew has not had to resort to his support tickets. He considers that the installation was simple, especially thanks to the available documentation and that with a little willpower, Python is not that complicated!
Testimony
We don’t have to do anything, everything is automatic!
What WAPT has brought to Fontenay-aux-Roses
Also, to take back control of his computer park, the technician preferred to reinstall all the workstations at the time of WAPT implementation, allowing him to start again on a good basis and to have an identical process for all workstations.
Estimated gains using WAPT
A monstrous amount of time has been saved by Matthieu, who estimates that he has saved around 30 minutes/day/workstation thanks to the automation of tasks and the reduction in travel from workstation to workstation in the company.
The use of WAPT enables system and network administrators to ensure consistency between the workstations in their IT estate, thus perfecting its smooth operation and security.
Thanks to WAPT, Matthieu COURTOIS and his colleagues have found the solution to simplify the deployment of updates necessary for the security of the city of Fontenay-aux-Roses’ IT assets.
Estimated gains using WAPT
Video feedback
Some of our clients agreed to talk about their experience in pictures. Find them in the dedicated Youtube playlist: