Customer case

DEPLOYING SOFTWARE AND APPLICATIONS

COLLECTIVITY – DRAC PAYS DE LA LOIRE

How to deploy software and applications silently on a computer park? We explain through the case of Johann LECLERCQ, CIO of the DRAC Pays de la Loire: infrastructure, issues, needs, use and gains with WAPT.

Presentation

Firstly, the Direction Régionale des Affaires Culturelles (DRAC) Pays de la Loire is present on 5 different sites (one site per department). These 5 sites are managed by Johann Leclercq, DSI of the DRAC who reports to the central DSI of the Ministry of Culture. Johann therefore needed high-performance tools to optimize the management of his assets. Johann had a very time-consuming problem: the deployment of software across his five sites.

140 jobs administered

5 locations

1 sysadmin

The infrastructure of the DRAC des Pays de la Loire

DRAC des Pays de la Loire is made up of 5 different sites (one per department). Johann is therefore unable to update his applications manually, as this would be too time-consuming. The default deployment solution used by the Ministry of Culture was OCS Inventory NG, coupled with GLPI, but after a few years of use Johann didn’t find the solution efficient enough.

What’s more, it was too cumbersome to use and not easy to learn, so Johann was looking for another solution.

Problems encountered:

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Tools too cumbersome to use and not easy to get to grips with

Suggested tool not effective for 5 remote sites :

The default deployment solution of the Ministry of Culture is OCS Inventory NG was coupled with GLPI, not efficient enough.
Johann couldn’t keep his application park up to date because he had to do it manually.

Testimony

Unlike other IT services companies, Tranquil IT is committed to providing its customers with the best possible support.
even beyond the initial specifications. This quickly makes all the difference to the quality of our services.

Johann Leclercq

IT manager, DRAC Pays de la Loire, French Ministry of Culture

What WAPT has done for DRAC des Pays de la Loire

1 happy systems and network administrator
5 homogeneous, up-to-date sites
140 users spared from upgrade requests
A secure park

Finally, then, we can say that Johann LECLERCQ and his team are now equipped to deploy software and applications silently thanks to WAPT.

Estimated gains using WAPT

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Easy to use: using WAPT is made very easy by the use of a centralized management console This console then enables you to supervise your entire fleet and perform all necessary actions from one machine.

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Fast package design: With WAPT, Johann was able to make his packages simply. No more need to use the editor for simple packages. So we trained him in python for package creation, and Johann can be autonomous on the development and deployment of packages of all kinds.

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Few deployment limits: WAPT deploys scripts written in python, enabling Johann to deploy not only software but also configurations. He can now parameterize his software before deploying it to homogenize his fleet and comply with his security standards.