Users were autonomous in their updates and didn’t necessarily understand their importance. Going to users one by one and asking them to update made intervention sporadic. Another problem encountered was the trigger for changing their operating method: a few years ago, SDIS 95 switched to Windows 10. With this change came the need to completely overhaul previous practices. The first solution tested was WAPT, and it was validated in the process.<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.20.2″ _module_preset=”default” background_color=”#ffffff” custom_margin=”||||false|false” custom_padding=”73px||73px||true|false” custom_padding_tablet=”75px||75px||true|false” custom_padding_phone=”30px||30px||true|false” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_blur=”8px” box_shadow_color=”rgba(0,0,0,0.1)” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#009EBD” text_font_size=”24px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Testimony<\/p>\n
[\/et_pb_text][et_pb_testimonial author=”Yann Corai, SDIS 95″ job_title=”GSIC Technician” url=”https:\/\/www.sofia.nc\/” url_new_window=”on” quote_icon_color=”#efefef” quote_icon_tablet=”off” quote_icon_phone=”off” quote_icon_last_edited=”on|phone” module_class=”poly_testimonial” _builder_version=”4.21.0″ body_font=”||on||” body_font_size=”16″ body_line_height=”1.6em” author_text_color=”#757575″ background_color=”#f9f9f9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”||0px||false|false” custom_css_testimonial_author=”color: #000;” border_width_all=”0px” border_color_all=”#e5e5e5″ border_style_all=”solid” use_border_color=”on” border_color=”#e5e5e5″ border_style=”solid” global_colors_info=”{}”]<\/p>\n
I can better secure my IT assets thanks to WAPT. My CISO thanks me every day for that.<\/p>\n
[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”0px||0px||true|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”off|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”off|desktop” custom_margin=”47px|auto||auto|false|false” custom_margin_tablet=”0px|0px|||false|false” custom_margin_phone=”0px|0px|||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”0px||0px||true|false” hover_enabled=”0″ global_colors_info=”{}” custom_css_main_element_last_edited=”off|desktop” sticky_enabled=”0″][et_pb_column type=”1_2″ admin_label=”Column” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#009EBD” custom_padding=”5%|5%|5%|5%|true|true” custom_padding_tablet=”5%|5%|5%|5%|true|true” custom_padding_phone=”12%|12%|12%|12%|true|true” custom_padding_last_edited=”on|tablet” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” custom_margin=”||30px||false|false” custom_css_main_element=”line-height: 150%;” global_colors_info=”{}”]<\/p>\n
Understanding the mechanism<\/h2>\n
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Like all software, WAPT is packed with features, and getting to grips with it can be complex depending on how it’s used. SDIS 95 has therefore decided to provide training and telephone support in order to gain a better understanding of the tool.<\/p>\n
The team was able to understand the WAPT mechanism, such as the principle of dependencies, signatures and certificates, the composition of a package, updating on shutdown, agent creation and so on. The team is now autonomous when it comes to creating packages. It’s also important to understand that Yann Corai didn’t master Python, yet he knows how to create WAPT packages in Python. Today, he spends less and less time on WAPT as he has assimilated the way it works.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”5%|5%|5%|5%|true|true” custom_padding_tablet=”|5%||5%|false|true” custom_padding_phone=”12%|12%|12%|12%|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||30px||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n
Estimated gains using WAPT<\/h3>\n
[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_background_color=”#009EBD” icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” module_class=”custom-list” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ image_icon_custom_padding=”8.75px|10px|8.75px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ border_radii_image=”on|50%|50%|50%|50%” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
First and foremost, WAPT has made the company’s IT assets more reliable and secure. What’s more, the software enables them to update a workstation in just 5-10 minutes. They hardly use OCS Inventory any more. From the user’s point of view, Yann can send updates without the user even noticing, sometimes in the middle of the day.<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_background_color=”#009EBD” icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” module_class=”custom-list” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ image_icon_custom_padding=”8.75px|10px|8.75px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ border_radii_image=”on|50%|50%|50%|50%” global_colors_info=”{}” body_text_color=”#000000″ sticky_enabled=”0″]<\/p>\n
For updates requiring a restart of the workstation (Windows Update for example), Yann can send a message to users from the console asking them to switch off their workstation during the lunch break. “There’s no comparison with the way we used to work,” he says. A fine way to conclude this interview!<\/p>\n
[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” background_color=”#f3f3f3″ custom_padding=”48px||50px|||” global_colors_info=”{}” locked=”off”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.tranquil.it\/wp-content\/uploads\/Logo-WAPT_CMJN-e1751375988568.png” title_text=”Logo WAPT_CMJN” show_bottom_space=”off” align=”center” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||20px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#000000″ text_font_size=”24px” text_orientation=”center” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n
Estimated gains using WAPT<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/www.tranquil.it\/en\/wapt-enterprise\/” button_text=”Discover our WAPT solution” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_bg_color=”#009EBD” button_border_width=”0px” background_layout=”dark” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#009EBD” custom_padding=”7px||16px|||” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”|201px||92px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|0px|||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#ffffff” custom_margin=”|-42px|6px|||” custom_padding=”|0px||||” global_colors_info=”{}”]<\/p>\n
Video feedback<\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”-66px|auto||auto||” custom_padding=”|201px||92px||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|0px|||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#ffffff” custom_margin=”|-41px|3px|||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Some of our customers have agreed to talk about their experience in pictures.<\/p>\n
Find them in the dedicated Youtube playlist:\u00a0<\/p>\n
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[\/et_pb_text][et_pb_button button_url=”https:\/\/www.youtube.com\/channel\/UCl45FZItnoOlXsaWUa3UrTw” button_text=”Access to the videos” button_alignment=”center” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_color=”#000000″ button_bg_color=”#ffffff” button_icon_color=”#000000″ custom_margin=”|||40px|false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||50px|false|false” global_colors_info=”{}”][et_pb_code _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]