{"id":24025,"date":"2021-06-29T11:33:14","date_gmt":"2021-06-29T09:33:14","guid":{"rendered":"https:\/\/www.tranquil.it\/reference\/cpam-13-replace-obsolete-or-incomplete-solutions\/"},"modified":"2025-07-16T12:05:13","modified_gmt":"2025-07-16T10:05:13","slug":"cpam-13","status":"publish","type":"project","link":"https:\/\/www.tranquil.it\/en\/reference\/cpam-13\/","title":{"rendered":"CPAM 13 – Replace obsolete or incomplete solutions"},"content":{"rendered":"

[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Section” module_class=”header-cas-client” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#1B0A40″ background_enable_image=”off” background_size=”contain” background_position=”center_right” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” background_enable_image=”off” background_position=”center_right” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” custom_margin=”0px||0px||true|false” custom_margin_tablet=”0px|0px|0px|0px|true|true” custom_margin_phone=”0px|0px|0px|0px|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px||true|true” hover_enabled=”0″ background_color_phone=”#0279d1″ background_last_edited=”on|phone” background_enable_color_phone=”on” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”off” background_color_gradient_direction_tablet=”90deg” background_color_gradient_stops_tablet=”#0279d1 60%|rgba(2,121,209,0) 100%” background_color_gradient_overlays_image_tablet=”on” background_image_tablet=”https:\/\/www.tranquil.it\/wp-content\/uploads\/sahleduc-1-1.png” background_enable_image_tablet=”on” background_enable_image_phone=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_2″ admin_label=”Column” _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”4em|2em|4em|10%|true|false” custom_padding_tablet=”4em|2em|4em|10%|true|false” custom_padding_phone=”4em|2em|4em|10%|true|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin-bottom:0;” custom_css_main_element_phone=”margin-bottom:0;”][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” background_layout=”dark” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Customer case<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font=”||||||||” text_font_size=”36px” header_text_color=”#FFFFFF” header_2_font_size=”36px” header_2_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” text_letter_spacing_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n

REPLACING OBSOLVED OR INCOMPLETE SOLUTIONS<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_font_size=”36px” header_2_font=”Open Sans||||||||” header_2_font_size=”36px” header_2_line_height=”1.5em” width=”100%” custom_margin=”||0px||false|false” text_letter_spacing_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n

MEDICAL – CAISSE PRIMAIRE D’ASSURANCE MALADIE DES BOUCHES-DU-RH\u00d4NE<\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ admin_label=”Column” disabled_on=”off|on|off” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#1b0a40 10%|rgba(255,255,255,0) 75%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/MEDICAL-CPAM-2.jpg” custom_padding=”5em||5em||true|false” custom_padding_tablet=”5em||5em||true|false” custom_padding_phone=”5em||5em||true|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ background_last_edited=”on|phone” use_background_color_gradient_phone=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”display: flex;||flex-direction: column;” custom_css_main_element_tablet=”display: flex;||flex-direction: column;”][et_pb_column type=”4_4″ admin_label=”Column” _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_blurb image_icon_background_color=”#E4EBED” image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/picto-ampoule-2.svg” icon_placement=”left” image_icon_width=”100px” content_max_width=”100%” icon_placement_tablet=”left” icon_placement_phone=”top” icon_placement_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h1″ image_icon_custom_padding=”20px|20px|20px|20px|true|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

How to Replace Outdated or Incomplete Solutions?<\/b><\/span>
We explain everything using the case of Jean-S\u00e9bastien PLOIX, IT Service Manager at the Primary Health Insurance Fund of Bouches-du-Rh\u00f4ne: infrastructure, issues, needs, usage, and benefits with WAPT.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ make_equal=”on” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop”][et_pb_column type=”2_3″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Texte” _builder_version=”4.20.2″ _module_preset=”default” header_3_font=”||||||||” header_3_font_size=”40px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Presentation<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.21.0″ _module_preset=”default” text_font=”|600|||||||” header_font=”||||||||” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” max_width=”100%” global_colors_info=”{}”]<\/p>\n

The Caisse Primaire d’Assurance Maladie is a health-related body with a public service remit in France. They reimburse sickness benefits.
The Bouches-du-Rh\u00f4ne (13) CPAM is one of the organisations with the largest number of employees, around 2,000.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ admin_label=”Column” _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”||||false|false” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#ffffff” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop”][et_pb_image src=”https:\/\/www.tranquil.it\/wp-content\/uploads\/cpam13-2.png” alt=”logo cpam 13″ title_text=”cpam13″ show_bottom_space=”off” align=”center” module_class=”logo-entreprise” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”8px|25px|25px|25px|false|true” custom_css_main_element=”height:fit-content;” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur=”8px” box_shadow_spread=”2px” box_shadow_color=”rgba(0,0,0,0.1)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.20.2″ _module_preset=”default” width=”60%” width_tablet=”60%” width_phone=”60%” width_last_edited=”on|desktop” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”2,200 jobs administered” image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/postes.png” alt=”computer” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_text_align=”center” header_font_size=”22px” hover_enabled=”0″ global_colors_info=”{}” title_text=”postes” sticky_enabled=”0″][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”34 locations” image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/site.png” alt=”localisation” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_text_align=”center” header_font_size=”22px” hover_enabled=”0″ global_colors_info=”{}” title_text=”site” sticky_enabled=”0″][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”10 sysadmin” image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/adminsys-3.png” alt=”person” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_text_align=”center” header_font_size=”22px” hover_enabled=”0″ global_colors_info=”{}” title_text=”adminsys” sticky_enabled=”0″][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font=”Open Sans|600|||||||” text_text_color=”#000000″ custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

The CPAM 13 infrastructure<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font=”||||||||” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

The technical team of CPAM 13 consists of 3 system administrators, 6 analysts, and a service manager. Additionally, 6 people from the “Helpdesk” team use WAPT for the individual deployment of applications.<\/p>\n

CPAM 13 operates 70 physical servers and over 200 virtual machines throughout the Bouches-du-Rh\u00f4ne department. This encompasses about thirty sites for 2,000 employees.<\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”Open Sans|700|||||||” text_text_color=”#000000″ text_font_size=”24px” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Problems encountered:<\/h2>\n

[\/et_pb_text][et_pb_blurb title=”Diversity of tools” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_background_color=”#009EBD” icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” module_class=”puces-check” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ image_icon_custom_padding=”8.75px|10px|8.75px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ border_radii_image=”on|50%|50%|50%|50%” global_colors_info=”{}” body_text_color=”#000000″ sticky_enabled=”0″]<\/p>\n