{"id":30293,"date":"2023-06-22T16:44:14","date_gmt":"2023-06-22T14:44:14","guid":{"rendered":"https:\/\/www.tranquil.it\/wapt-support-and-resources\/"},"modified":"2025-07-15T14:28:57","modified_gmt":"2025-07-15T12:28:57","slug":"wapt-support-and-resources","status":"publish","type":"page","link":"https:\/\/www.tranquil.it\/en\/wapt-support-and-resources\/","title":{"rendered":"WAPT support and resources"},"content":{"rendered":"

[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Section” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(27,10,64,0.41) 0%|rgba(27,10,64,0.41) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/DSC0014-2.jpg” background_position=”center_right” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” border_width_bottom=”16px” border_color_bottom=”#EBDCCF” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.20.4″ _module_preset=”default” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” custom_margin=”0px||0px||true|false” custom_margin_tablet=”0px|0px|0px|0px|true|true” custom_margin_phone=”0px|0px|0px|0px|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”5%||3%||false|true” background_color_phone=”#0279d1″ background_enable_color_phone=”on” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”off” background_color_gradient_direction_tablet=”90deg” background_color_gradient_stops_tablet=”#0279d1 60%|rgba(2,121,209,0) 100%” background_color_gradient_overlays_image_tablet=”on” background_image_tablet=”https:\/\/www.tranquil.it\/wp-content\/uploads\/sahleduc-1-1.png” background_enable_image_tablet=”on” background_enable_image_phone=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ admin_label=”Columna” _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”4em|2em|4em|10%|true|false” custom_padding_tablet=”4em|2em|4em|10%|true|false” custom_padding_phone=”4em|2em|4em|10%|true|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin-bottom:0;” custom_css_main_element_phone=”margin-bottom:0;”][et_pb_text module_class=”Gauche Titre” _builder_version=”4.20.2″ _module_preset=”default” text_font=”||||||||” header_text_color=”#FFFFFF” custom_padding=”||||false|false” text_letter_spacing_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n

WAPT support and resouces<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”Section01″ _builder_version=”4.20.2″ custom_margin=”-43px||0px||false|false” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.2″ min_height=”158px” custom_margin=”5%||2%||false|false” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Titre” module_class=”Titre” _builder_version=”4.20.2″ text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

Community support<\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=”off” module_class=”Separateur” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=”Section02 BleuClair” _builder_version=”4.27.4″ background_color=”#1B0A40″ background_enable_image=”off” min_height=”729.9px” custom_padding=”2%||1px||false|false” custom_padding_tablet=”2%||||false|false” custom_padding_phone=”||0px||false|false” background_color_phone=”#0279d1″ background_last_edited=”on|phone” background_enable_color_phone=”on” use_background_color_gradient_phone=”off” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” column_padding_mobile=”on” module_class=”Colonne4Sur1″ _builder_version=”4.21.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px||false|false” custom_padding=”50px||50px||false|false” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ module_class=”blurb_5″ _builder_version=”4.21.0″ background_color=”#ffffff” custom_padding=”6%||28px||false|false” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.tranquil.it\/wp-content\/uploads\/forum-1-e1686841071905.png” alt=”Support et ressources WAPT” title_text=”forum” align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text module_class=”Texte” _builder_version=”4.21.0″ module_alignment=”center” min_height=”191px” custom_margin=”||-10px||false|false” custom_padding=”||1px||false|false” text_font_size_phone=”13″ text_font_size_last_edited=”off|desktop” header_font_size_tablet=”22px” header_font_size_phone=”18px” header_font_size_last_edited=”off|desktop” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Forum<\/h3>\n

The forum is an exchange space dedicated to users of our solutions. Many tips and tricks can already be found on the forum, but don’t hesitate to share your questions with other users.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/forum.tranquil.it” button_text=”Join the forum” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#009EBD” button_border_width=”0px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”|30px||30px|false|true” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ module_class=”blurb_5″ _builder_version=”4.21.0″ background_color=”#ffffff” custom_padding=”6%||21px||false|false” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.tranquil.it\/wp-content\/uploads\/paper-e1686841122642.png” alt=”Support et ressources WAPT” title_text=”paper” align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text module_class=”Texte” _builder_version=”4.21.0″ module_alignment=”center” min_height=”230px” custom_margin=”0px||-40px||false|false” custom_padding=”||0px||false|false” text_font_size_phone=”13″ text_font_size_last_edited=”off|desktop” header_font_size_tablet=”22px” header_font_size_phone=”18px” header_font_size_last_edited=”off|desktop” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Documentation<\/h3>\n

Our documentation is freely available and will support you whenever you have the slightest question about how the software works. It’s the best way to find the solution to your problem.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.wapt.fr\/en\/doc\/” button_text=”read the documentation” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#009EBD” button_border_width=”0px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”|30px||30px|false|true” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ module_class=”blurb_5″ _builder_version=”4.20.4″ background_color=”#ffffff” custom_padding=”6%||||false|false” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.tranquil.it\/wp-content\/uploads\/mic-e1686841108326.png” alt=”Support et ressources WAPT” title_text=”mic” align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text module_class=”Texte” _builder_version=”4.21.0″ module_alignment=”center” custom_margin=”||16px||false|false” custom_padding=”||0px||false|false” text_font_size_phone=”13″ text_font_size_last_edited=”off|desktop” header_font_size_tablet=”22px” header_font_size_phone=”18px” header_font_size_last_edited=”off|desktop” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Discord<\/h3>\n

On our server, you’ll find lounges dedicated to our news, WAPT and Samba AD. You’ll also find free lounges to encourage exchanges!<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/discord.gg\/qj82uJTYnN” button_text=”Discord Serveur ” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#009EBD” button_border_width=”0px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”|30px||30px|false|true” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”Section01″ _builder_version=”4.20.2″ custom_margin=”0px||0px||false|false” custom_padding=”0px||2.9%||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ custom_margin=”5%||0px||false|false” custom_padding=”||0px||false|false” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Titre” module_class=”Titre” _builder_version=”4.20.4″ text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

Discover our WAPT support offerings and resources for your guidance<\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=”off” module_class=”Separateur” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.24.0″ _module_preset=”default” width=”100%” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”|||8%|false|false” custom_padding_tablet=”|||8%|false|false” custom_padding_phone=”|4%||4%|false|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#009EBD” icon_color=”#009EBD” module_class=”Accordeon” _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#009EBD” toggle_level=”h3″ toggle_font_size=”22px” toggle_line_height=”1.4em” body_font_size=”20px” body_line_height=”1.5em” toggle_font_size_tablet=”22px” toggle_font_size_phone=”18px” toggle_font_size_last_edited=”on|phone” body_font_size_tablet=”20px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”1.5em” body_line_height_phone=”1.3em” body_line_height_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ global_colors_info=”{}” closed_toggle_background_color__hover_enabled=”off|hover” closed_toggle_background_color__hover=”#0279d1″][et_pb_accordion_item title=”WAPT support ” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”on”]<\/p>\n

When purchasing your licenses, we recommend that you subscribe to
1 h 00 of support. This offer can be extended to include either 2 h 00 or 5 h 00 support, depending on your needs.<\/p>\n

Without subscribing to this service, TRANQUIL IT will not be able to put you in touch with WAPT’s dedicated technicians to solve your problems.<\/p>\n

If you encounter a problem using WAPT, please contact us.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Packages creation” open=”off” open_toggle_text_color=”#009EBD” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” toggle_text_color=”#009EBD”]<\/p>\n

Sometimes, the package creation wizard and the Setup Helpers library aren’t enough to create the package of your dreams. It’s still possible to ask us to develop this famous package for you. We’ll work with you to estimate the complexity of the project and provide you with a tailor-made quote.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” background_image=”https:\/\/www.tranquil.it\/wp-content\/uploads\/Cindy-min-1-2.png” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.2″ custom_margin=”0.8%|auto|2%|auto|false|false” animation_style=”fade” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Titre” module_class=”Titre” _builder_version=”4.26.0″ text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

Our practical information sheets<\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=”off” module_class=”Separateur” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_accordion module_class=”Accordeon” _builder_version=”4.27.0″ _module_preset=”default” toggle_level=”h3″ toggle_font_size=”22px” toggle_line_height=”1.4em” body_font_size=”20px” body_line_height=”1.5em” toggle_font_size_tablet=”22px” toggle_font_size_phone=”18px” toggle_font_size_last_edited=”on|phone” body_font_size_tablet=”20px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”1.5em” body_line_height_phone=”1.3em” body_line_height_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” box_shadow_style=”preset1″ locked=”off” global_colors_info=”{}” closed_toggle_background_color__hover_enabled=”off|hover” closed_toggle_background_color__hover=”#0279d1″][et_pb_accordion_item title=”Generate a certificate” open=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]Download our practical sheet to help you with a certificate problem.<\/p>\n